Montreal College of Information Technology
Collège des technologies de l’information de Montréal English flagEN FlagFR


A.E.C. Networking and Technical Support LEA.CL Previous Program Next Program


Ever wondered how our homes and offices stay connected 24/7? Or how our networks are shielded against malicious activities? All of the credit goes to network administrators, whose duty is to set up, manage and protect networks.

With the meteoric rise in the number of computers in use and their reliance on the internet, a huge demand has sprung up for professionals who are fully adept at installing, configuring, maintaining, troubleshooting, and optimizing network hardware and software.

Industries across the spectrum depend on the networking and technical support professionals who keep employees connected and business flowing. Communicating instantly and with anyone via voice, text or video, and having immediate access to all kinds of information and services, involves a host of engineering challenges.

Our Networking and Technical Support diploma aims to transfer industry-relevant and job-oriented skills to students: they learn Windows Server Administration, Cisco Services, Linux, Data Center Virtualization, and Network Security concepts.

Upon completion of this diploma program, students can obtain various specialty certifications to increase their employment opportunities.

  • 12 months (900 hrs)*
  • 23rd October 2021
  • Apply
  • According to the Bureau of Labor Statistics, employment of both Network and Systems Administrators is projected to increase 6% through 2026
  • Average Annual Salary is
    $69,000 in Canada

International Student Benefits

Post Graduate Work Permit (PGWP) | Certified Diploma from a DLI (Ministry Approved) | Student-friendly City (Montreal) | Rich Cultural Diversity | Extended Family like Network | Support for Internships | Instructor-led training

After completing this course, students can apply for the following jobs in the digital economy:

Service Desk Analyst | Network Administrator | Network Engineer | Wireless Network Engineer | Telecommunications specialist | System Administrator

Help-desk support to further develop their career, students can obtain certifications, from beginner to advanced level, in Cisco and network security and administration.


Who should apply

Applicants with the interest in a cutting-edge career that gives you the opportunity to learn the principles behind computer networking, applying it with the latest network technology, and by practicing it on the most popular devices in the industry. Computer networking is at the heart of every business, home, and life. As technologies advance, so does the field of networking, as evidenced by the demand in network virtualization, network security, 5G, and ultra-broadband solutions.

Andi M

Network Admin & IT Support

Parisa G

IT Support

Mehrdad M

Network Admin & IT Support

Ovesh M

Network Admin Student


This is an entry-level program, but assumes that learners have the following:

Secondary V / High School Diploma

Good knowledge Microsoft Office Applications (Word, Excel, PowerPoint Presentation)

Completed post-secondary studies (in Business Management or Social Science or Information Technology) or have a CEGEP Diploma or have 1 year of relevant experience

Knowledge of Network/System Administration is considered an asset.

Upon successful completion of the program, the college grants the student an AEC (Attestation d’études collégiales)

Networking and Technical Support (LEA.CL)
-900 hrs-

Certification Tracks
CompTIA Network+ Certification
CompTIA Security+ Certification
Cisco Certified Entry Network Technician (CCENT)
Microsoft Certified Solutions Associate (MCSA)


A.E.C. – Networking and Technical Support (LEA.CL)

As networking technologies are at the core of all IT activities, a sound knowledge of the hardware and protocols used to create networks is essential for their efficient management.

This course introduces students to the fundamentals of networking and networking models, including how components of a network are connected to each other, which layout should be followed, and which devices can be used to enable a robust connection.

Students are given extensive knowledge of Windows Server and learn to design, implement, maintain and troubleshoot core network services and roles using the Microsoft Windows Server 2012 Active Directory Domain Services environment.

Students are provided hands-on experience with the hardware of the world’s largest networking company – a definite highlight on their resume.

Students also learn to install, operate and troubleshoot a network based on Cisco components. Finally, they are introduced to LAN Switching Technologies, IP Addressing, and IP Routing Technologies.

Windows still holds the distinction of being the most widely used operating system in the consumer market. But this hasn’t diminished the popularity of Linux, the operating system of choice for a majority of websites online, primarily because it is free to use and extremely secure.

As we delve more into the discipline of system administration we will learn about the Linux OS, the basics of the kernel, and working with disks and file systems. Students will also gain experience in process management, security and authentication.

Knowing how to manage a data center is a skill that will put you in high demand, as data centers enable any organization to store data within its local network.

Students gain in-depth knowledge of the cloud architecture design and infrastructure and learn about installation, configuration and management of VMware vSphere. Additional topics covered are VMware ESXi and VMware vCenter Server.

Cloud computing is the on-demand delivery of computing power, database storage, applications, and other IT resources through a cloud services platform via the internet. As the whole IT industry prepares to make a shift from physical storage to cloud storage, a comprehensive understanding of cloud technologies and their architecture helps in preparing students to be ready and adapt easily to the changes the future holds.

Students are exposed to the concepts of cloud computing and its infrastructure. They also learn to set up a cloud environment and get hands-on experience with Amazon Web Services (AWS), which have been adopted by thousands of businesses globally.

This course serves as an introduction to network security and overall security processes as the threats to networks increase. Students analyze a simulated organization’s security needs based on known security threats and select appropriate security hardware, software, policies and configurations based on that analysis.

At the end of the program, students complete a real-time, industrially-simulated project in networking and technical support.



At 47, I was working in a no-consequence job at a retail center. At 48, I got into Bestseller with a diploma from MCIT with no prior experience in networking tools.

Vasilieos Nikiratas — Networking Student


— F.A.Q —

Fast track program is designed for local students whereas Regular track is designed for international students
Each student is provided with a PC in the classroom. However, students can bring their own laptops.
Yes, of course you can visit our campus and enquire about our program. You can register for the next upcoming information session through our website. You can also book an appointment to meet our program advisor.
We offer flexible schedule during daytime, evenings and weekends
Yes, you shall be working on a project as part of the program. However, we do not offer an internship but you are free to intern in an organization if it’s in the purview of your program (Regular track) and you have all necessary authorizations from the government of Canada.
Not at this time, but please consult our Financial Aid section for information on grants and loans.
Yes, we will. Please consult our Career center section for additional information.
Yes. We conduct prerequisite classes that will help you to start the program on a high note.
- Completed Post-Secondary (or post-secondary) studies in Business Management, Social Science or Information Technology, or CEGEP Diploma, or relevant experience of at least 1 year. -High School – Mathematics Secondary 4 436/4 SN or TS/5 CST - Basic knowledge of SQL is considered an asset.
Yes, there're Teaching Assistants (TAs) available for this program to help you during your labs and ease your learning process.

Montreal College
of Information Technology

Collège des TI de Montréal

110-1255 Robert-Bourassa Blvd.
Montreal, Quebec H3B 3V8

+1 514-312-2383
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