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Networking and Technical Support

A.E.C.: Networking and Technical Support - LEA.CL < next program >

Overview |Testimonials |Curriculum |Diploma |Financing |Calendar |FAQ


Networking and Technical Support networking and technical support Networking and Technical Support Networking and Technical SupportThe Computer Networking and Technical Support diploma program provides you with strong technical and interpersonal skills – both are important professional skills that will give you an advantage as a technical support specialist in the computer industry.

Networking and Technical Support professionals research, analyze and recommend strategies for network architecture and development. Companies around the world need them to implement, manage, maintain and configure network hardware and software. They also monitor and optimize performance, in addition to troubleshooting and providing end-user support. Their primary objective is to ensure that companies suffer no hiccups in their networking and data security needs.

Industries across the career spectrum and around the world depend on Networking and Technical Support professionals to keep employees connected and business flowing. This makes it a necessary part of any large company and for this, the job outlook is very bright. This diploma aims to put your foot into this evolving world of cloud computing and virtualization.

The diploma in Networking and Technical Support aims to transfer industry-relevant and job-oriented skills to the participants to enable them integrate into the workforce and become an asset in the work environment. The program is designed to allow participants to gain intermediate to expert level competencies in a range of technical area.

• Installation, configuration and maintenance of computer components and peripherals

• Troubleshooting, repair and maintenance of computer components, connectivity issues, viruses and malware

• Client and server operating systems and networking fundamentals

• Build Virtualization and cloud infrastructure

Top Benefits

  • Personalized support and Mentorship  

  • Personalized feedback on projects 

  • 24/7 access to course material and classroom labs

  • course taught by industry expert

  • Career guidance  interview , resume etc

  • Recognized credential – Attestation of college studies 


Vasileios Nikitaras

Technical Support

AT 47 I was working in a no consequence day job at a retail center. At 48, I got into Bestseller with a Diploma from MCIT. With no prior experience in Networking tools, I was able to garner enough knowledge with a specialised diploma at Montreal College, that crashed landed me right into an IT job. As a result I came back for more to MCIT to do a Diploma in Web & Java.


Introduction to Networking – CompTIA Network + ::

Prepares you to possess the knowledge and skills to operate as a networking professional, and to install, configure and manage a variety of networking products and you will gain knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, basic design principles, and adhere to wiring standards and use testing tools.

Installation, Configuration and Administration of Network in Small Scale EnterpriseCisco CCNA (ICND I)::

Knowledge of Interconnecting Cisco Networking Devices Part 1 (ICND1) to successfully install, operate, and troubleshoot a small branch office network using the Operation of IP Data Networks; LAN Switching Technologies; IP Addressing (IPv4 & IPv6); IP Routing Technologies; IP Services (DHCP, NAT, ACLs); Network Device Security; Basic Troubleshooting.

Installation, Configuration and Administration of Network in Medium Scale Enterprise – Cisco CCNA (ICND II) ::

Interconnecting Cisco Networking Devices, Part 2 (ICND2) gives knowledge and skills required to successfully install, operate, and troubleshoot a small to medium-size enterprise branch network focusing on LAN switching technologies, IP routing technologies, IP services (FHRP, syslog, SNMP v2 and v3), troubleshooting, and WAN technologies

Operating Systems MCSA –installing and configuring Microsoft Windows Server 2012 ::

Get hands-on instruction and practice installing and configuring Windows Server 2012 as well as course focuses on the initial implementation and configuration of core services, such as Networking, Storage, Active Directory Domain Services (AD DS), Group Policy, File and Print Services, and Hyper-V.

Operating Systems MCSA –administering Microsoft Windows Server 2012::

Get hands-on instruction and practice administering Windows Server 2012, including Windows Server 2012 R2 as well as course focuses on the administration tasks necessary to maintain a Windows Server 2012 infrastructure such as configuring and troubleshooting name resolution, user and group management with Active Directory Domain Services (AD DS) and Group Policy, implementing Remote Access solutions , deployment and maintenance of server images, as well as update management and monitoring of Windows Server 2012 environments

Operating System –Linux system administration::

Hands on experience with Linux operating system by focusing on system startup and kernel basics, working with disks and file systems, process management and system monitoring, package management systems, user and group permissions, security and authentication, network addresses and devices, troubleshooting and system rescue

Introduction to Virtualization and Cloud Based Networking –VMware ::

Hands-on training course explores installation, configuration, and management of VMware vSphere 6.0, which consists of VMware ESXi™ and the VMware® vCenter Server™.

Get Complete Course outline


The college grants the students, upon their successful completion of the program, an AEC (Attestation d’études collégiales)  in ‘Networking and Technical Support’

Certification Tracks

Students can work towards the following official certifications after the program:

  • CompTIA Network+
  • CCNA
  • MCSA – Microsoft Windows Server 2012
  • Linux Foundation Certified System Administrator
  • VMware Certified Associate


Bank Line of Credit

  • Interest-only line of credit.
  • Up to $20,000.
  • Flexible repayment schedule (7 years).
  • Can supplement government student loans.


  • Student bursaries covering up to $2,000 for new immigrants and unemployed are possible.

Government Student Loans

  • Financial aid available to cover tuition fees.

Installments Plans

  • Option to pay fees in 4 equal monthly installments.






  • Session one
    16 October 2018
    25 08 18
  • Session two
    12 February 2019
    19 01 19
  • Session three
    11 June 2019
    26 05 19


  • Why get an MCIT Diploma?

      MCIT Diplomas are short-term, immersive programs, based on "work and study" models which transform novices into Networking specialists. Our training is instructor-led, conducted in-class in Montreal, Quebec, consisting of 9-12 hours of class per week with an end of term project. Over the past years, we have adapted our curriculum to match industry requirements. This has afforded us a 93% job placement rate for students.

  • Who should join this program?

      Students who wants to be updated at the IT market and acquire news skills.

  • Do I need to have any specific background to attend this program?

      CompTIA A+ is recommended or an understanding of Networking with some experience .

  • Can you provide the necessary prerequisite training?

      Yes, we can provide prerequisite training before the program starts, please register in advance to reserve your place.

  • What certification exams are covered under this program?

      This program covers topics needed to write the following exams • CompTIA Network+ • CCNA ICND I • CCNA ICND II • MCSA – Installing and Configuring Microsoft Windows Server 2012 • MCSA – Administering Microsoft Windows Server 2012 • Essentials of Linux System Administration • VMware vSphere

  • What kind of job titles can I get after completing this program?

      Our graduates can obtain the following roles • Network Administrator • Network technician • Help Desk Analyst • Technical Support Representative • System Administrator

  • What are the other advantages of joining your college?

      •Fast-paced, progressive programs •Our IT Academic Partnerships with Oracle, Microsoft, Cisco, VMware, CEH, Citrix, EMC2, etc. ensures industry-relevant curriculum • Official Test Center for IT certifications through industry alliances with PROMETRIC, PEARSON VUE & KRYTERION •Certification exam vouchers of up to 70% discount to students •The only college providing dedicated servers for each virtual desktop to every student for at-home tasks • Short duration, fast-paced programs enable early entry in the job market • Flexible evening schedule for workers

  • What is your learning methodology?

      •Pragmatic approach to delivery (80% practical sessions) • Project and internship based concept applications • instructor-led, classroom training • Virtual labs with remote access • Collaborative & experiential learning • Optimum student-to-faculty ratio (maximum 15 students per class)

  • Who are the instructors?

      Our instructors have years of teaching experience with a successful track record. The fact that they are currently working in the industry ensures a timely adoption of practical techniques presently at use.

  • Can I have placement during of after complete the program?

      We provide placement assistance through our network of HR managers all across Canada to provide emplacement for ours students.

  • Will I get to work on projects?

      Yes, you are required to work on real-life-scenario based hands-on projects where you can directly apply the theoretical knowledge you have gained throughout the program.

  • What are the job and salary prospects after I complete this program?

      The job prospects for Network Administrators have gained traction with the upsurge of Cloud computing and virtualization. The remuneration stats for a Network Administrator ranges from $60k to $100k.