CRM software business is now expected to reach more than $80 billion in revenues by 2025 because every organization would like to build better relations with their customers. Salesforce is a leader in this business with 19.8% share of the entire CRM market and learning its CRM tools shall propel your career since more than 150000 business use it.
This course is tailor made for you to equip with the CRM skills & knowledge along with administration of Salesforce, preparing you towards the certification. You shall begin right from the fundamentals of overview of the platform & ecosystem. Later you shall be discovering techniques to setup organizations, users, managing security & accesses. Finally, you shall be managing activities, data, workflows across the platform, analyze data and generate reports effectively.
Salesforce is a customer relationship management solution that brings companies and customers together. This course is meant for individuals who seek to advance their carers in the field of customer retention and management in Marketing, Sales or management roles.
Network Admin Student
Certified Salesforce Administrator
MCIT Salesforce Certificate of completion