Montreal College of Information Technology
Collège des technologies de l’information de Montréal

CERTIFICATES

Salesforce CRM
State of the Industry

Demand for Salesforce CRM experts is growing rapidly and companies are looking for proven professionals that can handle their huge Customer Relationship using SalesForce Technology. Companies now use certified cloud specialists to smoother deployments and better use of Salesforce. Getting hands-on training in Salesforce CRM will boost your career and enables you to contribute even more to your organization’s success.

Montreal College now offers hands-on, comprehensive training in SalesForce Administration. Students experience immediate results after attending our classes through increased productivity and efficiency. We offer Salesforce.com classes of varying skill levels to help prepare your staff for a smooth transition to the product. At Montreal College, we believe in learning by doing.

* Morning, evening, weekends

Who Should Apply

Students and working professionals who wish to gain expertise in SalesForce
Administration students and working professionals, notably managers, who wish to gain expertise in SalesForce Administration
This course is also useful for the managers to understand what the system does and how to deal with it.

Salesforce CRM
Aasma A

SAP

Salesforce CRM
Dan C

Java Developer

Salesforce CRM
Dwany H

Big Data Developer

Salesforce CRM
Rosana N

Java Developer

Under Development

Under Development

WHAT YOU WILL LEARN COURSE OUTLINE

Salesforce CRM

Planing approvals using workflow
How to use the approval wizard – standard vs. jump start
Creating workflow approvals
Data Validation in Salesforce.com CRM
Learning about Sales force CRM data validation
Creating data validation rules
Learning about custom field unique and duplicate properties
Executing an initial import
Updating via the import wizard
Data Utilities for Import and manage data
Importing overview
Learning about import solutions amp; custom object records using the data loader
How to use mass delete
Initiate weekly export
Analytics and reports in Salesforce.com CRM How to create custom profiles and custom fields
How to define dependent pick lists
How to customize lookup fields and formula fields
How to customize page layouts
Customizing standard related lists
Learning about record types and business processes
Using field-level security
Security and access in Salesforce.com CRM
How to Create and manage your users
Learning about record access
How to create the role hierarchy
Learning about the Sharing model
Manually share records
Learning about folder access

CERTIFICATION EXAMS

Certificate of participation.

After Successful Completion Of this Course Students Can Prepare For SalesForce.com Certified Administration Exam by Salesforce.Certificate of participation.

After Successful Completion Of this Course Students Can Prepare For SalesForce.com Certified Administration Exam by Salesforce.

TOP REASON
TO JOIN MCIT

  • Industry-relevant, job-ready programs
  • Internship possibilities
  • Eligibility for off-campus work permit program [ocwpp]
  • Eligibility for post-graduation work permit [pgwp]
  • Eligibility for points under Quebec’s immigration policy
  • Scholarships and financial aid

INSTRUCTOR SPOTLIGHT

COMMUNITY TESTIMONIAL

After completing my diploma in business intelligence at Montreal College, I was able to land my first job at Bell Canada, where I am currently working with the Intelligence & Analytics team.

Abdulla Alkhuzai — BI Student
  • Salesforce CRM
  • Salesforce CRM
  • Salesforce CRM
  • Salesforce CRM
  • Salesforce CRM