curriculum
- CICD: Implementing Cisco Collaboration Devices
- Components of a Cisco Unified Communications Solution
- Add Users and Devices to a Call Agent (i.e. a Cisco Unified Communications Manager server or a Cisco Unified Communications Manager Express router)
- Voice Messaging and Presence (i.e. Cisco Unity Connection server and Cisco IM and Presence server)
- Monitoring and Maintaining a Cisco Unified Communications Solution
- Troubleshooting a Cisco Unified Communications Solution
- CIVND: Implementing Cisco Video Network Devices, Parts 1 and 2
- Video Theory
- Video Endpoints (e.g. video products, functions, and environmental recommendations)
- Troubleshooting Endpoints
- Conferencing Options
skills gained
Cisco Unified Communications Solution
Unified Communications Manager server
Voice Messaging and Presence
Troubleshooting UCS
Video Endpoints
Conferencing Options
