SalesForce CRM Administration

Program Overview |Instructors |Curriculum |Certification |Who should do this course? |FAQ |Calendar

Program Overview

Demand for Salesforce CRM experts is growing rapidly and companies are looking for proven professionals that can handle thier huge Customer Relationship using SalesForce Technology. Companies now use certified cloud specialists to smoother deployments and better use of Salesforce. Getting hands on training in Salesforce CRM will boost your career and enables you to contribute even more to your organization’s success.

Montreal College now offer hands-on, comprehensive training in SalesForce Administration. Students experience immediate results after attending our classes through increased productivity and efficiency. We offer Salesforce.com classes of varying skill levels to help prepare your staff for a smooth transition to the product. We believe in learning by doing. With hands-on learning in our classrooms, you receive immediate experience, immediate feedback, and gain immediate understanding from our Salesforce.com Certified Consultants as well as from the other students.

Salesforce CRM salesforce crm SalesForce CRM Administration Salesforce CRM

Instructors

You call them instructors, we call them your Mentors!

They are the catalysts under whose supervision and arm’s length support our students are empowered to accomplish expertise in advanced technology. We boast of enterprising and talented resources with proven track records who are working in tandem with our goal to provide inspiring and enduring technical learning experience to our students.

Curriculum

Workflow Approvals

Plan approvals using workflow
How to use the approval wizard – standard vs. jump start
Create workflow approvals
Data Validation in Salesforce.com CRM
Learn about Sales force CRM data validation
Create data validation rules
Learn about custom field unique and duplicate properties
Execute an initial import
Update via the import wizard
Data Utilities for Import and manage data
Importing overview
Learn about import solutions & custom object records using the data loader
How to use mass delete
Initiate weekly export
Analytics & Reports in Salesforce.com CRMHow to create custom profiles & custom fields
How to define dependent pick lists
How to customize lookup fields & formula fields
How to customize page layouts
Customize standard related lists
Learn about record types & business processes
Use field-level security
Security & Access in Salesforce.com CRM
How to Create & manage your users
Learn about record access
How to create the role hierarchy
Learn about the Sharing model
Manually share records
Learn about folder access

 

Certification

Certificate of participation.

After Successful Completion Of this Course Students Can Prepare For: SalesForce.com Certified Administration Exam by Salesforce.Certificate of participation.

After Successful Completion Of this Course Students Can Prepare For: SalesForce.com Certified Administration Exam by Salesforce.

Who should do this course?

Students and working professionals who wish to gain expertise in SalesForce Administration.Students and working professionals who wish to gain expertise in SalesForce Administration.

This course is also useful for the managers to understand what the system does and how to deal with it.

FAQ

Calendar

  • Session one
    08 October 2016
    30 09 16
    Apply
  • Session two
    21 January 2017
    16 12 16
    Apply
  • Session three
    08 July 2017
    19 05 17
    Apply